Last Update 20 May 2025
Welcome to Dubaitripguides.com (hereinafter referred to as “the Website,” “we,” “us,” or “our”). We are committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website.
By accessing or using Dubaitripguides.com, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of our website immediately.
This policy applies to all visitors, users, and customers who engage with our website, including but not limited to browsing content, making bookings, subscribing to newsletters, or contacting us for inquiries.
A. Personal Information
We may collect personally identifiable information (“Personal Data”) that you voluntarily provide to us, including but not limited to:
Contact Information: Name, email address, phone number, and mailing address (for bookings, inquiries, or customer support).
Booking & Payment Details: Travel dates, tour preferences, passport details (if required for bookings), and payment information (processed securely via third-party payment gateways).
Account Information: If you create a user account, we may store login credentials, profile details, and booking history.
Communication Data: Records of your interactions with us, including emails, chat logs, and customer service inquiries.
B. Non-Personal Information
We automatically collect certain non-personal data through cookies, log files, and analytics tools, such as:
Device & Browser Information: IP address, browser type, operating system, device model, and screen resolution.
Usage Data: Pages visited, time spent on the website, clickstream behavior, and referral sources.
Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze trends.
C. Sources of Data Collection
Direct Interactions: When you fill out forms, make bookings, subscribe to newsletters, or contact us.
Automated Technologies: Via cookies, server logs, and third-party analytics tools (e.g., Google Analytics).
Third-Party Services: Payment processors (e.g., PayPal, Stripe), advertising networks, and social media platforms (if you interact with our ads or log in via social accounts).
A. Service Delivery & Transactions
To process bookings, payments, and reservations.
To provide customer support and respond to inquiries.
To send booking confirmations, itineraries, and updates.
B. Marketing & Communications
To send promotional emails, newsletters, and travel offers (only with your explicit consent; opt-out available at any time).
To personalize content and advertisements based on your preferences.
C. Analytics & Improvements
To analyze website traffic, user behavior, and trends.
To improve website functionality, content, and user experience.
To detect and prevent fraudulent activities or security breaches.
D. Legal & Compliance
To comply with applicable laws, regulations, or legal requests (e.g., tax obligations, court orders).
To enforce our Terms of Service and protect our rights.
A. Types of Cookies Used
Essential Cookies: Necessary for website functionality (e.g., login sessions, shopping carts).
Performance Cookies: Collect anonymous data for analytics (e.g., Google Analytics).
Advertising Cookies: Used by third-party advertisers to deliver targeted ads.
B. Managing Cookies
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect website performance.
A. Service Providers
Payment processors (e.g., Stripe, PayPal) for secure transactions.
Email marketing platforms (e.g., Mailchimp) for newsletters.
Cloud hosting and IT service providers for website maintenance.
B. Legal & Regulatory Authorities
If required by law (e.g., court orders, tax audits), we may disclose your data to government agencies.
C. Business Transfers
In the event of a merger, acquisition, or sale of assets, user data may be transferred to the new entity.
D. Aggregated or Anonymized Data
We may share non-identifiable data for market research or advertising purposes.
If your data is transferred outside your country of residence (e.g., to servers in the UAE or the EU), we ensure adequate safeguards under applicable data protection laws (e.g., GDPR Standard Contractual Clauses).
We implement industry-standard security practices, including:
SSL Encryption: Secure data transmission.
Access Controls: Restricted access to personal data.
Regular Audits: Security assessments to prevent breaches.
Despite these measures, no online platform is 100% secure. Users are encouraged to protect their passwords and report suspicious activity.
Depending on your jurisdiction, you may have the right to:
Access, Correct, or Delete your personal data.
Withdraw Consent for marketing communications.
Restrict or Object to data processing.
Request Data Portability (receive your data in a structured format).
To exercise these rights, contact us at info@dubaitripguides.com. We will respond within 30 days unless legal complexities require additional time.
We retain personal data only as long as necessary for:
Fulfilling bookings and legal obligations.
Resolving disputes or enforcing agreements.
Analytics and business improvements (in anonymized form).
Our services are not intended for children under 13. We do not knowingly collect their data. Parents/guardians may contact us to request deletion of any inadvertently collected information.
Our website may contain links to external sites (e.g., tour operators, hotels). We are not responsible for their privacy practices. Review their policies before submitting data.
We may update this Privacy Policy periodically. Changes will be posted here with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.
For questions, requests, or complaints regarding this Privacy Policy, please contact:
Email: info@dubaitripguides.com
Alternative contact: https://dubaitripguides.com/contact
Additional Compliance Notes:
GDPR (EU Users): If applicable, include details about Data Protection Officers (DPO) and EU representative (if required).
CCPA (California Residents): Disclose rights under the California Consumer Privacy Act (e.g., “Do Not Sell My Data” option).
Payment Processors: Explicitly mention that credit card details are handled by PCI-DSS compliant services (e.g., Stripe/PayPal).
| Section | Details |
|---|---|
| Personal Data Collected | Name, email, phone, address, booking info, passport details (if required), account details, communication records |
| Non-Personal Data | Device/browser info, IP address, pages visited, time on site, referral source, cookies, analytics |
| How Data is Collected | Forms, bookings, subscriptions, customer support, cookies, analytics tools (e.g., Google Analytics), third-party services |
| Use of Data | Booking management, customer support, marketing (with consent), website improvement, legal compliance |
| Cookies | Used for functionality, analytics, and advertising. Can be managed via browser settings |
| Data Sharing | Payment processors, email platforms, hosting providers, legal authorities, in case of business transfer |
| International Transfers | Data may be stored or processed in the UAE, EU, or other regions with proper safeguards |
| Security Measures | SSL encryption, restricted access, regular audits – but users should still protect passwords |
| Your Rights | Access, correct, delete data; opt-out of marketing; request data portability; contact: info@dubaitripguides.com |
| Data Retention | Kept only as long as needed for legal, operational, or analytic purposes (some anonymized) |
| Children’s Privacy | Not intended for users under 13 years old |
| Third-Party Links | Not responsible for external site policies |
| Policy Updates | Changes will be posted with updated date; continued use = acceptance |
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